Support Programs

Website Support & Bug Tracker

Signed-in users get access to a support ticket inbox at fus1on.host/dashboard/support — response priority is based on your highest active license tier (Starter: standard, Pro: high, Unlimited: priority).

The /dashboard/bugs tracker is visible to every signed-in user, not just the reporter — so you can check whether something’s already a known issue (with a workaround) before filing a duplicate. Reported bugs also sync live to a public Discord channel: a new bug posts a message, and any status/priority/workaround change edits that same message in place.

Beta Tester Program

Apply at /dashboard/beta while signed in, answering a few short questions. Applications are reviewed manually — once approved, you get three free lifetime license keys, one per tier, so you can test the full range of plan-gated features rather than just whichever one you’d normally buy. Only one key is active at a time; toggle between tiers from the same page whenever you want to test a different plan.

In exchange, testers are expected to actually exercise new and existing features across all three tiers and report anything broken via the Bug Tracker above — it’s not just a free key.

Reseller Program

Apply at fus1on.host/dashboard/reseller while signed in. Once approved, you buy license keys wholesale at your approved discount (a one-time payment, not a subscription) and hand them off to your own customers however you like — your pricing, your bundling, your customer relationship. Every 5 keys ordered beyond your tier’s minimum adds another 15% off the whole order (e.g. 5 over the minimum = +15%, 10 over = +30%), up to a combined cap.